Major Finnish retailer Anttila was given the Finnish Quality Award 2004 yesterday by Speaker of Parliament Paavo Lipponen. Excellence Finland has an announcement on the award in Finnish.

I've worked together with Virpi Mikkonen and the rest of the Anttila team in several related projects, and they are really committed to the quality process. The projects we've implemented have included management of customer feedback using OpenPSA Support and process diagram integration into their Midgard-powered Intranet.

Congratulations to everybody involved!