I seem to have not blogged about this, but Open Advice, our book on Free and Open Source Software: what we wish we had known when we started, was published last month. The book was edited by Lydia Pintscher and includes essays from 42 authors, many of whom you'll recognize if you tend to go to FOSS conferences. The LWN...
The purpose of business analytics is to find data from the company’s information systems that can be used to support decision making. What customers buy most? What do they do before a buying decision? What are the signs that a customer may be leaving?